Shipping & Returns
SHIPPING COSTS
We are happy to offer FREE SHIPPING on orders $150+ within the continental U.S. and Hawaii. For orders under $150.00, please find shipping rates below. For order to Canada, please contact us at [email protected] for shipping charges.
Please note that your order will ship within 2-3 business days. No orders are shipped on Saturdays, Sundays or holidays. If you need to receive your order by a specific date, please let us know and we will do our best to accommodate you.
|
SHIPPING METHOD |
ESTIMATED DELIVERY TIME |
COST |
|
Standard Shipping orders $150+ |
5-7 days |
FREE |
|
Standard Shipping orders under $150 |
5-7 days |
$7.99 |
|
|
RETURN POLICY
We appreciate your business and want to keep you as a satisfied and trusting customer. Kindly review our return and exchange policy and contact us at [email protected] with any questions.
Regular Priced Merchandise
Returns will be accepted if postmarked within 14 days of purchase for a full refund to the original form of payment. Items must have the original tag, be unworn and in original condition. Any returns received outside of the eligible return window and up to 30 days from purchase date will be accepted for exchange or store credit only which will be issued in form of an e-gift card.
Sale Merchandise
Sale items are not eligible for refund, store credit or exchange. No exceptions.
How to Return an Online Order
*To return or exchange an item, please email us at [email protected] with the reason for the return.
*Please return your package to the address below, using your preferred carrier. You are responsible for the return shipping charges and will not be reimbursed. Please enclose the original packing receipt or invoice.
ATTN: LOVEBIRD RETURNS, 1748 Prospect Ave, Santa Barbara, CA 93103.
*If the item is received within the 14 day window, a credit will be issued to your original form of payment. Please note that it may take several days for the credit to be reflected on your statement.
In-Store Returns
You are also welcome to return/exchange merchandise up to 14 days from purchase date for a refund or up to 30 days for credit/exchange.